jarlmm.com Logistics Policy​

Thank you for choosing jarlmm.com! To ensure that you enjoy an efficient and convenient shopping experience, we have formulated the following logistics policy to explain order delivery, returns and exchanges in detail. ​

1. Free shipping in the entire store​

When you purchase any tool product on jarlmm.com, no matter how much the order amount is, we provide you with free shipping service within Canada. No need to worry about additional shipping costs, you can easily bring high-quality tools home! ​

2. Order delivery​

Processing time: After the order payment is successful, we will complete the product sorting and delivery within 1-2 working days. ​

Delivery time: Depending on your region, the product is expected to be delivered in 3-7 working days. The delivery time may be slightly longer in remote areas, so please be patient. ​

Logistics inquiry: After the order is shipped, you can log in to your personal account on jarlmm.com, check the logistics order number and real-time transportation status in "My Orders", and keep abreast of the package dynamics at any time.​

III. Return and Exchange Policy​

Return and Exchange Conditions: Within 30 days from the date of receipt of the goods, if there are quality problems with the goods, or you are not satisfied with the goods, you can apply for free return and exchange, provided that the goods and packaging are intact, the accessories are complete, and the secondary sales are not affected. ​

Return address: In front of Bailingtou Primary School, Dongpu Town, Yuancheng District, Heyuan City (for office use only)​

Process Guide: If you need to return or exchange goods, please contact us via email service@jarlmm.com, or call the mobile phone number 15516866608 to communicate with customer service. We will provide you with detailed return and exchange instructions, and complete the refund or exchange within 3-5 working days after receiving the returned goods. ​

IV. 24-hour customer service support​

If you have any questions about order delivery, return and exchange and other logistics-related issues, you can contact our 24-hour online customer service at any time. You can get help in the following ways:​

Email: service@jarlmm.com​

Tel: 15516866608​

Heyuan Zhengqi Technology Co., Ltd. always takes customer needs as the core and is committed to providing you with high-quality tool products and perfect logistics services. If you have other suggestions or needs, please feel free to give us feedback!